Frequently Asked Questions
● Q1: Are you a manufacturer specializing in display furniture?
A: Yes, we are a professional factory specializing in display furniture since 1999. Our facility includes carpentry, dust-free paint, hardware, glass, and assembly workshops to ensure high-quality production.
● Q2: Do you keep products in stock?
A: No, we do not have stock. Everything we produce is fully customized to meet specific client requirements regarding size, color, and design.
● Q3: What materials do you use for your furniture?
A: We use premium materials including E0 class MDF, plywood, tempered glass, 304 stainless steel, acrylic, and UL/CE approved LED lighting based on your specific project needs.
● Q4: How do you guarantee the quality of the finished products?
A: We use international standard materials and employ highly skilled workers (90% with 10+ years of experience). We strictly monitor quality from material purchase to final packaging and provide production updates via photos and videos.
● Q5: What kind of after-sales support do you offer?
A: We provide 3 years of free maintenance and replacement for accessories, along with lifelong free technical guidance to ensure your furniture remains in top condition.
● Q6: Can I visit the production facility?
A: Yes, we always welcome clients to visit our workshops at any time to inspect production quality and discuss project details in person.
Rimkok Furniture
