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Frequently Asked Questions
Q How do I place an order?
Select your items, choose the payment method, and provide any special instructions or shipping marks. Submit your order for processing.
Q What payment methods are accepted?
We accept most forms of payment, including L/C and T/T. The most common method is T/T (40% in advance, the balance before shipment).
Q Is there a warranty for the furniture?
Yes, all products come with a full 5-year free warranty under normal use conditions.
Q What if the furniture arrives damaged?
We prioritize safe delivery and use high-standard packaging. If items arrive damaged, please inform us immediately to resolve the issue.
Q How can I get support for my order?
If you have questions regarding delivery or after-sales, please send us a message through the inquiry system.
Q What is the typical delivery time?
Orders are typically delivered within 15-30 days after the receipt of the deposit.