❓ Frequently Asked Questions
How can I get an accurate quote quickly?
To provide an exact price immediately, please provide details on material structure, dimensions (width/length/height), packaging requirements, and any specific logo or color requests.
What is your Minimum Order Quantity (MOQ)?
If you have a shipping agent in China, there is no MOQ (1 piece acceptable at EXW price). For international shipping arranged by us, the minimum is typically one set, with a total volume of at least 3 CBM. Mixed orders are welcome.
How are shipping costs determined?
Shipping costs depend on the destination port, weight, package size, and total CBM of the goods. We will provide a detailed quote once your total quantity and destination port are confirmed.
What are your standard payment and trade terms?
We primarily use T/T (30% deposit, 70% balance before shipment). Common trade terms include EXW, FOB, and CIF.
Do you offer OEM services?
Yes, OEM is available. You can send us your specific design or reference pictures, and we can manufacture the product according to your requirements.
What is the typical lead time and guarantee?
Lead time is approximately 20-35 days for a 1*40HQ container. We guarantee quality and will send replacements for any damaged or missing items upon receiving photo or video evidence.