📦 Packaging & Shipping
1. KD structure with polyfoam between parts and corner protectors for maximum stability.
2. 5-layer strong export carton with tape sealing and packing belts.
3. Customizable shipping marks and logos.
4. Detailed installation instructions included with each product.
🛠️ Professional Services
🔹 OEM and ODM orders are fully accepted.
🔹 Inspection reports provided for every order.
🔹 Free spare parts (handles, locks, keys) included.
🔹 2-year warranty on all provided products.
🔹 Guaranteed delivery dates and free image editing service.
❓ Frequently Asked Questions
Q1: Can I negotiate the prices for bulk orders?
Yes, we consider discounts for multiple container loads of mixed goods or bulk orders of individual products.
Q2: What is the minimum order requirement (MOQ)?
The MOQ is 50 sets, but we can also accept sample orders for quality testing.
Q3: What are the accepted payment terms?
We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) at sight.
Q4: How long is the production lead time?
Generally, it takes 20-25 days after receiving the deposit. This varies based on order size and complexity.
Q5: What does the product warranty cover?
The warranty covers 4-5 years of normal use, during which we provide support for quality-related issues.
Q6: Do you provide OEM/ODM services?
Yes, we provide full OEM and ODM customization services, including free samples and market advice.
Rimkok Furniture
